Implementing VoIP Services Into a Business
By Andy Mangano
Enhancing profitability and growing the business are key facets to any company’s success. Achieving both oofthose goals is typically influenced by a wide assortment of factors including telecommunications. Now that technology has given the world VoIP or Voice over Internet Protocol capability, it is important for forward-thinking businesses to implement VoIP services into their infrastructure as part of their continuing efforts to achieve success and push ahead of the competition. While it is true that land lines offer reliable communication systems, VoIP capability is faster and just as reliable. Plus, it also features a few additional benefits.
What is Voice over Internet Protocol?
Voice over Internet Protocol transmits calls via high speed Internet connections rather than using traditional methods. Fees are applied for both local and long distance services. However, the fees are generally the same for both local and long distance. This fact alone effectively reduces the cost of telecommunications for many businesses once they switch over. While additional fees typically apply for international calling, monetary savings of some type over traditional calling services generally come into play.
What About Voice over Internet Protocol and Existing Phone Numbers?
In most cases, businesses that make the transformation from land lines to VoIP can retain their existing phone numbers. Not only does this simplify the transaction, but it also assists in maintaining a positive flow in business activities. First and foremost, the company letterhead, stationery, business cards, etc will not have to undergo any changes. Therefore, no additional expense for those types of supplies will be incurred.
What Are the Features of Voice over Internet Protocol?
The quality of service with VoIP telecommunications is generally exceptional. Seamless calls with a high quality of service are the norm. The standard features of VoIP services are the same as those found with traditional land lines. Subscribers can have access to call forwarding, call waiting, voice mail, 3-way calling, and so much more. One of the perks of installing VoIP calling for your company is the one-click feature that allows your employees to click to call through the Internet. However, it is important to do your research since not all VoIP providers offer the same exact features with their stand plans.
What Is Needed to Utilize Voice over Internet Protocol Services?
Two basic choices exist when it comes to Voice over Internet Protocol set ups. Users have the option to purchase a special adapter that can be used with an existing phone. They can also opt to set up their VoIP service through the computer using a microphone and special software. The choice is a personal one that will vary from one company to the next. If the second option is chosen, the specific VoIP service provider that is selected to provide the service provides the software. One of the benefits of setting VoIP up to function through the computer is that this scenario frees up the caller’s hands, especially if the microphone is attached to a headset.
What Are the Primary Benefits of Implementing Voice over Internet Protocol Services?
Three main benefits exist when implementing Voice over Internet Protocol services into the workplace: a streamlined work environment, less expensive telecommunication costs, and a manageable contact list.
A streamlined work environment automatically occurs when VoIP is implemented into the workplace. VoIP connectivity often reduces the pile of items that typically sits on worker’s desks. In particular, land-line phones are replaced with slender hands-free microphones, freeing up desk space as well as the hands of the individuals placing the calls.
Less expensive telecommunication costs are one of the monetary benefits that result from a transfer from traditional calling to VoIP calling services. Since many VoIP providers offer less expensive rates for local, long distance, and international calling, the company can save quite a bit on their daily telecommunication costs. Think about how many different entities receive a phone call from your company on a regular basis- customers, potential customers, suppliers, service providers, and more. That is a lot of calling, so there is quite a potential for huge savings to result from switching over to VoIP. As the company’s cost goes down, their profits will go up.
A manageable contact list might appear to be a simple benefit at first glance, but it is not. How many wasted hours are involved over the course of a year when workers have to hunt for contact information? With VoIP, the contact list is simplified and constantly accessible. Not only that, but all of the pertinent information relating to any individual contact can be stored right along with the contact information on the computer, simplifying the work process for the employees.
As a result of the primary benefits of switching over to VoIP connectivity, productivity also increases, generating new growth and greater profits. Multi-tasking is much simpler when two hands are involved so your employees will be able to increase their output easier and with less physical stress. How many times have you seen your employees trying to juggle the phone between their neck and shoulder just so they could have both hands free for the keyboard or to hunt through important papers? With the hands-free head sets used with VoIP connectivity, your employees will be able to use both hands readily without straining their necks.
The portability of VoIP is another of the great aspects of this type of connectivity. VoIP can be taken and used anywhere that has high-speed Internet access. Necessary travel no longer precludes the ability to continue to make work calls on the company’s dime. Instead, work goes on as usual. In fact, the portability of VoIP eases the transition of a temporary office set up that simply must take place. No interruption to service or productivity results due to the transfer of the work location thanks to the abilities of Voice over Internet Protocol Services.
Voice over Internet Protocol Services is inexpensive to implement into a businesses telecommunication infrastructure. It leads to greater profits, enhanced productivity, and renewed growth. Is there any reason why you shouldn’t switch over to VoIP now? None whatsoever. Take advantage of VoIP technology today and propel your business ahead for the next wave of the future.
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